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Training & Education


Emerson Swan provides training throughout the year for industry professionals. Whether you are looking to get back to basics or are in the need of more advanced technical training, we are here to help.

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About Emerson Swan

Emerson Swan is a nationally recognized, stocking manufacturer’s representative organization serving the northeastern United States and the Greater Toronto Area. Founded in 1932 by Thomas J. Swan, Sr., Emerson Swan is one of the largest manufacturers’ representative organizations in the US. Starting off as a representative organization for pipe, valves and fittings for the plumbing industry, the company has grown to include such products as boilers, solar collectors, water heaters, kitchen & bath fixtures and heat distribution products. The company is a technical sales and marketing agency as well as a stocking location for those manufacturers in need of local warehousing and inventory management. Through the years we have taken pride in maintaining our core values of integrity, innovation, quality and service in all aspects of our business.

In addition to its sales and marketing function for its manufacturers, Emerson Swan also provides timely market information, including market trends, conditions and all relevant market data to its manufacturers for forecasting and planning purposes. Emerson Swan is known and respected for its sales and distribution network and the ability to provide its manufacturers with market share and market support throughout the Northeast region. As a testimony to its success, most Emerson Swan manufacturers are now in the top percentile in market share.

Emerson Swan is organized into two divisions – Distribution Products and Engineered Products. The Distribution Products (DP) Division employs more than 100 full-time employees. Included in this number are 50+ outside and inside sales professionals in five offices located throughout the northeastern United States. This team serves wholesalers, contractors, engineers, architects, industrial accounts and end users through a defined set of focused sales and marketing structures. Emerson-Swan’s philosophy and values reflect integrity, innovation, quality and service in all aspects of its commitment to customers and performance for its manufacturers. Distribution Products is broken into four subdivisions: Distribution Products, Applied Products, HVAC Products and Showroom Products.

The Engineered Products (EP) Division employs a full-time staff of 25, including 17 outside and inside sales professionals in five offices. This division promotes the application and sale of technical heating, air conditioning and plumbing products and systems for the institutional, industrial and commercial building markets. The EP sales engineers are highly educated to meet the demands of the division’s sophisticated customer base. The EP division is the national sales leader for four of its manufacturers and within the top five for all others.

Emerson Swan, with its strong financial base, has cultivated an enviable position within the industry. Its reputation and resources have enabled Emerson Swan to attract and keep an experienced, technically proficient and highly incentivized sales force. Emerson Swan’s distinct focus on its manufacturers’ products and on the plumbing and heating market enables the company to compete effectively and cost-efficiently against the internal sales forces of its competitors.

Emerson Swan has a long history of success stories. Its suppliers include leading market shares for manufacturers such as Taco, Modine, Heat Transfer Products and Watts Radiant among many others. Emerson Swan has accomplished continuous growth throughout the company’s history. The company recognizes that it is in an ever-evolving industry and is trained to embrace and rapidly adapt to market changes. In recognition of Emerson Swan’s success, Supply House Times named Emerson Swan as the industry “Rep of the Year” in 2003. Four years later in 2007, Plumbing and Mechanical magazine awarded Emerson Swan the same honor as "Rep of the Year".


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