Who We Are

Emerson Swan is a nationally recognized, stocking manufacturer’s representative organization serving the northeastern United States.

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Family Owned & Operated Since 1932

Founded in 1932 by Thomas J. Swan, Sr., Emerson Swan is one of the largest manufacturers’ representative organizations in the United States. Starting off as a representative organization for pipe, valves and fittings for the plumbing industry, the company has grown to include such products as boilers, solar collectors, water heaters, kitchen & bath fixtures and heat distribution products.

Emerson Swan, with its strong financial base, has cultivated an enviable position within the industry. Our company is a technical sales and marketing agency as well as a stocking location for those manufacturers in need of local warehousing and inventory management. Our reputation and resources have enabled us to attract and keep an experienced, technically proficient and highly incentivized sales force.

Our History

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Our Core Values

Integrity

Emerson Swan proudly serves wholesalers, contractors, engineers, architects, owners and end-users with consistency and fairness.

Innovation

We work directly with our partners to help them grow their business, maximize profits and expand brand awareness.

Quality

We have a long history of success with the industries leading manufacturers, with partnerships spanning in the decades.

Service

Instilled from the beginning, and at at every level of our organization, is the importance of putting our customers first.

Operational Services At Your Fingertips

Ordering Flexibility
  • Order Confirmation With Pricing: Automatic notifications to the designated person of your choice.
  • Email Quotes & Invoices: Direct contact with our sales team and reduction in handling costs.
  • Fast Fax: Automatic notifications that your order has been packed.
  • EDI: Electronic Data Interchange complete transaction from purchase order to invoice.
  • VMI: Vendor Managed Inventory.
  • UPC: All inventory marked with unique codes for product identification.
  • Mirror Imaging: Customized packing slips and invoices with your part numbers in the sequence of your purchase order.
  • Direct Ships: Orders can be sent direct to reduce handling costs.
  • Multiple Lines Per PO: Reduce transactional costs - purchase your material needs from one single source.
  • Customized Inventory Management: Design individual programs to meet your company needs.
  • Overnight Delivery: Expedited service available.
  • Scheduled Deliveries: Ability to schedule deliveries based on your operating schedule.
  • Pack By Branch Location: Ability to segregate orders by location.
  • Local Inventory: Strategically located distribution centers.
  • Packing Slips: Pallet packing lists available.
Customer Service
Sales & Marketing

Everything you need, where you need it.

With three warehouse locations at over 120,000 sqft combined, and seven offices in the United States, we have the distribution and sales support to help our customers and manufacturing partners succeed.

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Company Philosophy

Employees

Our greatest asset is our employees. We set out to hire and retain the best people and invest in their future through training and career development. Our average employee tenure is 15 years.

Customers

We strive to exceed expectations for our customers by communicating, creating value, meeting their needs and delivering ROI. We foster relationships that withstand the weather.

Manufacturers

Our goal is to provide exceptional value through sales and marketing, grow market share, provide market intelligence and distribution functions for our manufacturers.

Expect More From Your Sales Reps 

Emerson Swan is known and respected for its sales and distribution network and the ability to provide our manufacturers with market share and market support throughout our territory.

Emerson Swan’s distinct focus on our manufacturers’ products enables us to compete effectively and cost efficiently against our competitors. We invest extensively in product education, sales and marketing support.

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Distributors In Our Network

We've spent decades building relationships with distributors of all sizes. Distributors know that we will be there to support them. Emerson Swan is widely regarded as the best sales rep in the industry.

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Training Attendees Per Year

From large conferences to small counter days, our commitment to educating contractors, engineers and distributors is truly unmatched. Each event is tailored to meet the needs of our audience.

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Trade Shows Per Year

We host dozens of trade shows each year on behalf of our manufacturers. Over 30,000 people visit our booths each year, which gives us an opportunity to introduce new products to the trade.

We're About Results

As a testimony to our success, most Emerson Swan manufacturers are now in the top percentile in market share.

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2018 Taco Comfort Solutions Diamond Award: Top Performing Sales Representative

2018 DriSteem: Sales Leader Award

2018 Canariis Corporation: Outstanding Sales

2018 Cemline: Quota Buster

2017 Duravit: Top Sales Region

2017 Insulation Solutions: Silver Award

2016 Insulation Solutions: Gold Award

2016 DriSteem: Sales Leader Award

2016 Modine Manufacturing: Sales Achiever Award

2016 Duravit: Top Sales Region

2015 Composite Cooling Solutions: Representative Of The Year

2015 Chicago Faucets: Budget Buster Award

2015 Baltimore Aircoil: Sales Office Of The Year

2015 Fernox: TF1 Filters Top Sales

2014 IMI Flow Design: Silver Sales Award

2014 DriSteem: Sales Leader Award

2014 Taco Comfort Solutions Diamond Award: Top Performing Sales Representative

2013 Whalen: Top Of The Stack Award

2013 Fernox: Outstanding Market Penetration & Growth

2012 Whalen: Top Of The Stack Award

2011 Modine Manufacturing: Sales Achievement Award

2011 Whalen: Top Of The Stack Award

2011 Precision Plumbing Products: Outstanding Sales Growth

2010 Taco Comfort Solutions Diamond Award: Top Performing Sales Representative

2008 Little Giant: Outstanding Achievement Award

2008 Whalen: Top Of The Stack Award

2007 Modine Manufacturing: Top Sales Volume

2007 Whalen: Top Of The Stack Award

2006 Whalen: Top Of The Stack Award

2001 Taco Comfort Solutions: Quota Buster Award

Interested in having us represent your company? Get in touch with us.

“Our success will be determined each day by customer satisfaction.”

Joe Swan, Chairman

Market Segment Coverage

Distribution Products

Our Distribution Products team will help get your products on the shelves of our network of distributors. Our team will support your brand through sales, marketing and training initiatives.

HVAC Products

Our HVAC division focuses on the air side and comprises some of the most innovative manufacturers in the industry.

Engineered Products

Our Engineered Products teams promotes the application and sale of heating, air conditioning and plumbing products and systems for the institutional, industrial and commercial building markets.

Showroom Products

The Brownstone showroom collection by Emerson Swan brings luxury and elegance to any kitchen or bathroom.

Applied Products

Our Applied Products team serves contractors, engineers, architects, kitchen & bath designers, industrial accounts and end users though a defined set of focused sales and marketing structures.

Market Penetration

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Dedicated Sales People

Our team serves wholesalers, contractors, engineers, architects, owners and end users through a defined set of focused sales & marketing structures.

Office Locations

Emerson Swan has office locations in Massachusetts, Connecticut, Maine, New York, Michigan, Pennsylvania and Ohio.

Distribution Centers

Our strategically placed distribution centers ensure product is available when you need to reduce lead times.

Interested in joing our team? Apply for a career with Emerson Swan.