Family Owned & Operated Since 1932
Founded in 1932 by Thomas J. Swan, Sr., Emerson Swan is one of the largest manufacturers’ representative organizations in the United States. Starting off as a representative organization for pipe, valves and fittings for the plumbing industry, the company has grown to include such products as boilers, solar collectors, water heaters, kitchen & bath fixtures and heat distribution products.
Emerson Swan, with its strong financial base, has cultivated an enviable position within the industry. Our company is a technical sales and marketing agency as well as a stocking location for those manufacturers in need of local warehousing and inventory management. Our reputation and resources have enabled us to attract and keep an experienced, technically proficient and highly incentivized sales force.
Emerson, Swan and Goodyear Was Established
Amidst the heart of the Great Depression, Thomas J. Swan and two business partners established Emerson, Swan and Goodyear, a manufacturer’s representative business based in Boston, MA.
Emerson Swan Is Born
The company changes its name to Emerson Swan, Inc.
Emerson Swan Is Purchased
Thomas J. Swan acquires 100% ownership of Emerson Swan, Inc.
The 2nd Generation Takes Over
Thomas J. Swan, Jr. & his brother Joseph E. Swan take over the business from their father.
Emerson Swan Opens Its First Satellite Office
Emerson Swan opens its first satellite office in Rocky Hill, CT.
Emerson Swan Establishes A Commercial Division
Jim Simmons creates a commercial division within the company to address the needs of the commercial bid/spec market.
Emerson Swan Acquires Sullivan Associates
Emerson Swan acquires Sullivan Associates. Larry Sullivan joins the company and Emerson Swan expands from heating into plumbing.
Emerson Swan Establishes Profit Sharing
Emerson Swan establishes an employee profit sharing program.
Emerson Swan Opens An Office In Maine
Emerson Swan opens a satellite office in Portland, ME.
Emerson Swan Opens An Office In Albany
Emerson Swan opens a satellite office in Albany, NY.
New Corporate Headquarters
Emerson Swan moves the corporate headquarters from Norwood, MA to Randolph, MA
Thomas J. Swan, Jr. turns over leadership control of Emerson Swan to his brother Joseph E. Swan so he can take control of their sister company Flexcon Industries.
Emerson Swan Acquires Eastern Hydronic Specialties
Emerson Swan acquires Eastern Hydronic Specialties and expands into the Upstate New York market with a satellite office in Buffalo.
New Distribution Center
Emerson Swan moves into a new 90,000 sqft. distribution center in Randolph, MA.
Emerson Swan Acquires Emerald Sales
Emerson Swan acquires Emerald Sales and expands into Western Pennsylvania and West Virginia with a satellite office in Pittsburgh.
Emerson Swan Establishes Applied Products Design/Build Division
Emerson Swan creates an Applied Products division within the company to address the needs of the commercial design/build community.
Emerson Swan Celebrates 75 Years With Taco
Emerson Swan celebrates a 75 year partnership with Taco.
Thomas J. Swan, Jr. Passes Away
Thomas J. Swan, Jr. passes away after a long battle with several health problems.
Parker Wheat and George Simas III assume the roles of CEO of Emerson Swan and COO of Emerson Swan, respectively.
Emerson Swan Expands Into New York City, New Jersey & Long Island
Emerson Swan expands our coverage area into New York City, New Jersey & Long Island.
Emerson Swan Expands Into Ohio
Emerson Swan opens an office in Ohio, covering the southern portion of the state.
Emerson Swan Expands Into Michigan
Emerson Swan opens an office in Michigan.
Our Core Values
Operational Services At Your Fingertips
- Order Confirmation With Pricing: Automatic notifications to the designated person of your choice.
- Email Quotes & Invoices: Direct contact with our sales team and reduction in handling costs.
- Fast Fax: Automatic notifications that your order has been packed.
- EDI: Electronic Data Interchange complete transaction from purchase order to invoice.
- VMI: Vendor Managed Inventory.
- UPC: All inventory marked with unique codes for product identification.
- Mirror Imaging: Customized packing slips and invoices with your part numbers in the sequence of your purchase order.
- Direct Ships: Orders can be sent direct to reduce handling costs.
- Multiple Lines Per PO: Reduce transactional costs - purchase your material needs from one single source.
- Customized Inventory Management: Design individual programs to meet your company needs.
- Overnight Delivery: Expedited service available.
- Scheduled Deliveries: Ability to schedule deliveries based on your operating schedule.
- Pack By Branch Location: Ability to segregate orders by location.
- Local Inventory: Strategically located distribution centers.
- Packing Slips: Pallet packing lists available.
Everything you need, where you need it.
With three warehouse locations at over 120,000 sqft combined, and seven offices in the United States, we have the distribution and sales support to help our customers and manufacturing partners succeed.
Our greatest asset is our employees. We set out to hire and retain the best people and invest in their future through training and career development. Our average employee tenure is 15 years.
We strive to exceed expectations for our customers by communicating, creating value, meeting their needs and delivering ROI. We foster relationships that withstand the weather.
Our goal is to provide exceptional value through sales and marketing, grow market share, provide market intelligence and distribution functions for our manufacturers.
Expect More From Your Sales Reps
Emerson Swan is known and respected for its sales and distribution network and the ability to provide our manufacturers with market share and market support throughout our territory.
Emerson Swan’s distinct focus on our manufacturers’ products enables us to compete effectively and cost efficiently against our competitors. We invest extensively in product education, sales and marketing support.
Distributors In Our Network
We've spent decades building relationships with distributors of all sizes. Distributors know that we will be there to support them. Emerson Swan is widely regarded as the best sales rep in the industry.
Training Attendees Per Year
From large conferences to small counter days, our commitment to educating contractors, engineers and distributors is truly unmatched. Each event is tailored to meet the needs of our audience.
Trade Shows Per Year
We host dozens of trade shows each year on behalf of our manufacturers. Over 30,000 people visit our booths each year, which gives us an opportunity to introduce new products to the trade.
We're About Results
As a testimony to our success, most Emerson Swan manufacturers are now in the top percentile in market share.
2019 American Gas Safety Gold Award: Highest Achieved Annual Sales
2018 Taco Comfort Solutions Diamond Award: Top Performing Sales Representative
2018 DriSteem: Sales Leader Award
2018 Canariis Corporation: Outstanding Sales
2018 Cemline: Quota Buster
2017 Duravit: Top Sales Region
2017 Insulation Solutions: Silver Award
2016 Insulation Solutions: Gold Award
2016 DriSteem: Sales Leader Award
2016 Modine Manufacturing: Sales Achiever Award
2016 Duravit: Top Sales Region
2015 Composite Cooling Solutions: Representative Of The Year
2015 Chicago Faucets: Budget Buster Award
2015 Baltimore Aircoil: Sales Office Of The Year
2015 Fernox: TF1 Filters Top Sales
2014 IMI Flow Design: Silver Sales Award
2014 DriSteem: Sales Leader Award
2014 Taco Comfort Solutions Diamond Award: Top Performing Sales Representative
2013 Whalen: Top Of The Stack Award
2013 Fernox: Outstanding Market Penetration & Growth
2012 Whalen: Top Of The Stack Award
2011 Modine Manufacturing: Sales Achievement Award
2011 Whalen: Top Of The Stack Award
2011 Precision Plumbing Products: Outstanding Sales Growth
2010 Taco Comfort Solutions Diamond Award: Top Performing Sales Representative
2008 Little Giant: Outstanding Achievement Award
2008 Whalen: Top Of The Stack Award
2007 Modine Manufacturing: Top Sales Volume
2007 Whalen: Top Of The Stack Award
2006 Whalen: Top Of The Stack Award
2001 Taco Comfort Solutions: Quota Buster Award
Interested in having us represent your company? Get in touch with us.
“Our success will be determined each day by customer satisfaction.”
Joe Swan, Chairman
Market Segment Coverage
Our Distribution Products team will help get your products on the shelves of our network of distributors. Our team will support your brand through sales, marketing and training initiatives.
Our Engineered Products teams promotes the application and sale of heating, air conditioning and plumbing products and systems for the institutional, industrial and commercial building markets.
Our Applied Products team serves contractors, engineers, architects, kitchen & bath designers, industrial accounts and end users though a defined set of focused sales and marketing structures.
Dedicated Sales People
Our team serves wholesalers, contractors, engineers, architects, owners and end users through a defined set of focused sales & marketing structures.
Emerson Swan has office locations in Massachusetts, Connecticut, Maine, New York, Michigan, Pennsylvania and Ohio.
Our strategically placed distribution centers ensure product is available when you need to reduce lead times.