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Steve Miller – Manager
Inside EP Sales provides inside sale support for the Connecticut and Vermont sales force. Calls on selected EP customers in a sales role. Manages Emerson Swan facilities and The Swan Realty Trusts. Purchases lease vehicles for the sales force. Manages telephone systems for Emerson Swan.
Sheryl Straqualursi
Provides backup for Bill Hansen and Ted Edwards and selected Jeff Dirksen Accounts. Whalen and Paco parts specialist but is also versatile in the entire product offering except BAC.
Christian Anastasia
Provides backup for Jim Darragh, George Murphy and all of Jeff Dirksen's customers except for selected customers that Sheryl has. Also is a Dri-steem and Alfa Laval specialist but is versatile in the entire product offering except BAC. Responsible for all warranty service issues and scheduling. Also is required to provide quality assurance for the ‘pump build’ facility and to respond to EP warehouse issues. Works closely with the MIS group to ensure that the quote program and its interaction with JDE goes smoothly.
Frank Kelly
Backup for the entire Randolph sales force for the BAC product line. Specializes in aftermarket parts and tower sales.
Mike Tobin
Backup for Chris Wilson and Jamie Goodrich. Versatile in the entire product offering except BAC.
Maureen Humphrey
Departmental secretary. Along with all secretarial duties, Maureen is also is responsible for Accounts Receivable for the Randolph EP department customer base, credit and pricing issues as well as all generation of EP sales reports for Jeff.
Maribeth Silvernail
Part time office assistant, Responsible for phone coverage backup, generation of O&M manuals, cross checking factory acknowledgments with orders, answering lead time inquiries, updating and data input of orders and commissions into the Orders Entered Report and faxing or emailing of quotes to our customer base.
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